At Yonas Tibeb, we aim to make shopping worry-free. Our clear returns and exchanges policy ensures hassle-free processing for local customers and fair replacement options for international orders. Learn how to return or exchange your items safely and efficiently.
We want every purchase to meet your expectations. Our return window and eligibility criteria ensure fairness and clarity for all customers.
Keep your receipts and packaging until you are fully satisfied with your purchase.
We strive to make local returns as smooth as possible. Eligible items are processed quickly for your convenience.
Our support team is available to answer any questions about the return process and ensure a seamless experience.
For international customers, we focus on providing fair replacements when refunds are not possible.
Please review the item carefully upon receipt and contact us promptly if a replacement is needed.
To initiate a return or replacement, follow these simple steps. Our team will guide you at every stage.
Our goal is to make your returns and exchanges easy, transparent, and fair.
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