• +251 913 428 161
  • Yonastibeboffical@gmail.com
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Payment

Payment Methods

Learn about the safe and convenient payment options available at Yonas Tibeb. We ensure a smooth and secure checkout experience tailored for you.

Accepted Payment Methods

We provide a wide range of reliable payment options to ensure a smooth checkout experience:

  • PayPal – The most widely trusted international payment gateway, offering quick and secure checkout.
  • MasterCard & Visa – Processed securely via the Chapa gateway.
  • Local Bank Transfer – Available for customers within Ethiopia (details provided at checkout).

Currency: All international transactions are processed in USD. If your account is in a different currency, your bank or PayPal may apply conversion fees.

Security & Privacy

We take your financial security seriously. Our payment process is designed to protect your sensitive information at all times:

  • Payments are processed via Chapa and PayPal, both PCI-DSS compliant and internationally trusted.
  • No card or banking details are stored on our servers.
  • Data is transmitted securely using industry-standard SSL encryption.
  • We comply fully with international e-commerce and data privacy laws.

Our priority is to give you peace of mind while shopping for your Ethiopian traditional dresses.

Billing, Holds & Verification

To ensure smooth processing, here’s what you need to know about billing and payment verification:

  • Some transactions may be subject to additional verification for fraud prevention.
  • If your payment is declined, please contact your bank or try another available method.
  • Occasionally, banks may place a temporary hold on international transactions until approved.
  • For bulk or wholesale orders, additional billing requirements may apply (you will be notified in advance).

Need help? Our customer service team is available 24/7 at: Yonastibeboffical@gmail.com or +251 913 428 161.

Refunds & Dispute Resolution

We value fairness and transparency in handling refunds and disputes:

  • Ethiopian Customers: Eligible for refunds within 30 days for unused products in original condition.
  • International Customers: Payments are non-refundable, but defective or incorrect products will be replaced once you cover the shipping costs.
  • Dispute resolutions for PayPal and card payments follow the provider’s official policies.
  • We work with customers directly to resolve any billing issues quickly and fairly.

Our goal is to ensure every customer feels confident and secure when shopping with us.