User Manual & Support

Video Tutorials

Watch visual guides to learn every step of using our website, from registration to order tracking.

Watch these videos to navigate and shop on our website like a pro.

1. Introduction

Yonas Tibeb offers a wide range of Ethiopian traditional dresses with easy-to-use online shopping. Our website provides a seamless experience from account registration to order delivery. This manual explains each step so you can shop confidently and independently.

2. Creating an Account

Follow these steps to create your account

• Go to the homepage and click Sign Up at the top-right corner.
• Enter your name, email address, and password.
• Check your email for the verification link and click it to activate your account.
• Log in to your account to start shopping.

Creating an account allows you to save addresses, track orders, and manage purchases easily.

3. Navigating the Website

Learn how to browse and find products efficiently:

• Top Navigation Bar: Access main categories like Women's, Men's, and Girls' Fashion.
• Filters: Refine product searches by size, color, price, and availability.
• Search Bar: Type in keywords to find specific items quickly.
• Product Pages: Click a product to view images, sizes, descriptions, and related products.

4. Selecting Sizes & Adding to Cart

Each product may have predefined sizes or custom measurement options:

• Select Sizes: Click the size buttons (S, M, L, XL, etc.) to choose your size. Selected sizes will show an active state.
• Quantity: Adjust the number of items you want for each selected size.
• Custom Sizes: If available, enter your custom measurements. Ensure the total selected quantity matches your order quantity.
• Once sizes are selected, click Add to Cart to save items for checkout.

Tip: You can edit your cart later to change sizes or quantities before finalizing your purchase.

5. Viewing & Updating Your Cart

Manage items before checkout:

• Click the cart icon at the top-right corner to open your cart.
• Review all items, sizes, and quantities.
• Edit selected sizes or add custom measurements if necessary.
• Remove items if needed by clicking the Remove button.
• The cart updates automatically, reflecting total quantities and price.

6. Checkout Process

Follow these steps to complete your purchase:

• Click Proceed to Checkout from your cart.
• Enter or confirm your shipping address and contact details.
• Select your preferred payment method (Chapa, PayPal, etc.).
• Review your order summary, including products, sizes, quantities, and total price.
• Click Place Order to finalize your purchase.

Tip: Save your shipping and payment information for faster checkout next time.

7. Monitoring Your Order

Keep track of your order status:

• Log in to your account and navigate to My Orders.
• Check the current status: Pending, Processing, Shipped, or Delivered.
• Click on an order to see details, shipping tracking info, and expected delivery dates.
• Contact support if there are any delays, issues, or questions about your order.